The Westchester Academy of Medicine


Great features that work well and fit our needs.

When the Westchester Academy of Medicine started experiencing dropped calls and poor call quality, it was time to find a new office phone service provider. In addition to improving voice and connection quality, they wanted to be able to reprogram phones, extend the time they had to answer calls, and modernize their outdated phone system.

Executive director, Janine Miller says, “Callifi was able to provide our office with all new equipment and wiring, cleared out our cluttered utility closet and upgraded our phone system.” Unlike other VoIP providers that dropship phones, Callifi arrives onsite to install and configure the entire system, including training for all users. For Ms. Miller and her team, that means phones can easily be updated as needed.

The upgraded phone system gives the Westchester Academy of Medicine a more professional image and, as Ms. Miller puts it, “great features that work well and fit our needs.”

With the care and expertise they now receive, Westchester has found a business phone service provider for the long term. If any questions do arise, Ms. Miller states that, “The staff at Callifi is always available and immediately addresses any questions we may have.”

“Switching to Callifi fixed our call quality issues,” Ms. Miller explained. “We highly recommend Callifi.”


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