Faxing is Still an Effective Business Communication Tool

Unpopular opinion: faxing is still an effective business communication tool. In fact, it is a preferred communication tool for some industries. For example, the healthcare, financial services, and legal industries must follow certain compliance and regulatory requirements. For this reason, faxing is a necessary tool. It allows businesses to comply with privacy and document custody issues. Aside from compliance issues, many companies still use fax technology for general business communications.

Old v. New

Do you remember the old-fashioned fax machine? Or the telecopy machine? These machines each had their own phone line and made noises like dial tones and busy signals. They ran out of paper at the most inopportune times. Or the paper jammed, leaving you to figure out what did or did not get through to the recipient. Fun times, right? That was then. Today, you do not have to put up with rolls of thermal paper and unusable printed reports.

These days, most faxing happens over the internet. No more paper jams, no more running out of expensive toner. On the other hand, internet faxing offers a host of advantages over the old-fashioned way. For example, current fax technology is:

• More secure with encryption
• Free from busy signals
• Mobile – you can fax from just about any device
• Manageable – with the ability to archive faxes and easy to manage your documents
• Customizable for marketing and branding purposes
• Cost-effective  – no supplies and less maintenance
• Productive – with the ability to send to multiple recipients at once

Because of the additional benefits, it may be time to get rid of the old machine.

Our Solution

At Callifi, we know that faxing is still an effective business communication tool. Like any communication system, faxing should be easy to use. After all, phones and related technology have been around for a long time. It is not complicated, nor should it be. Our solution is easy to implement and easy to use. It integrates with your existing fax infrastructure and delivers the industry’s highest fax success rates and security. And Callifi’s fax solution is HIPAA and SOC 2 compliant. Lastly, other phone companies will give you the “best effort” argument. What they mean is they cannot guarantee that your outgoing faxes will get to the recipient. We don’t do “best effort”. We deliver – our solution has the highest success rate in the industry.

If you are not happy with your current service or need to explore faxing options, please contact us. We are pleased to learn about you and your communication needs.