Unified Communications

Voice, video, text, and fax โ€” one platform

Callifi UCaaS brings your business phone system, video conferencing, team messaging, SMS, and fax together in one platform with desktop and mobile apps. Stop juggling five different tools. Manage all your business communication from one place โ€” with local NYC support backing it up.

The Platform

Everything your team uses to communicate โ€” unified

UCaaS isn't just a phone system with extras. It's a single platform that replaces your desk phones, video meetings, team chat, business texting, and fax โ€” all on one login, one app, one bill.

๐Ÿ“ž

Business phone system

HD voice calling, auto-attendant, call routing, ring groups, voicemail to email, call recording, and call queues. Everything from your hosted VoIP phone system โ€” built into the UCaaS platform.

๐ŸŽฅ

Video conferencing

HD video meetings for your team and clients. Screen sharing, recording, virtual backgrounds. No separate Zoom or Teams subscription needed โ€” video is built in.

๐Ÿ’ฌ

Team messaging

Instant messaging between team members โ€” individual and group chats, file sharing, presence indicators. See who's available, who's on a call, and who's away. No separate Slack needed.

๐Ÿ“ฑ

Desktop + mobile apps

One app on your computer and phone that handles calls, video, messaging, and voicemail. Make and receive business calls from your personal phone using your office caller ID โ€” no personal number exposed.

โœ‰๏ธ

Business SMS

Send and receive text messages from your business phone number. Appointment confirmations, follow-ups, and customer communication โ€” all from the same platform. Powered by CalliText.

๐Ÿ“ 

Internet fax

Send and receive faxes from your email or the platform โ€” no fax machine needed. HIPAA compliant. Powered by CalliFax.

๐Ÿ”—

CRM integration

Connect to Salesforce, HubSpot, Zoho, and other CRMs. Click-to-call, screen pops with caller info, and automatic call logging. Your phone system talks to your CRM without manual data entry.

๐Ÿ”’

Security + compliance

End-to-end encryption, SOC 2 compliance, HIPAA-compliant options for healthcare. Your communication data is protected without you thinking about it.

Callifi UCaaS vs. the Nationals

Same platform power. Actual local support.

RingCentral, Zoom, and 8x8 offer UCaaS too. The difference is what happens when you need help.

Callifi UCaaS

Local NYC team sets up your system. On-site installation and training. Call during business hours and a real person picks up. Same-day on-site support when something breaks. We configure your call flows, integrations, and apps โ€” you just use them.

National UCaaS providers

Sign up online. Figure out the setup yourself. Call an 800 number and wait on hold. Submit a ticket and wait for email. Nobody comes to your office. Nobody knows your system.

FAQ

UCaaS questions

What's the difference between UCaaS and a regular phone system?
A regular phone system handles voice calls. UCaaS (Unified Communications as a Service) combines voice, video conferencing, team messaging, SMS, and fax into one cloud-based platform with desktop and mobile apps. Instead of separate subscriptions for your phone system, Zoom, Slack, and fax, you get everything in one place with one login and one bill.
Do I need special phones for UCaaS?
No. UCaaS works with your existing VoIP desk phones (Cisco, Poly, Yealink, etc.) plus desktop and mobile apps. Your team can use physical phones, the computer app, the mobile app, or any combination โ€” calls, messages, and video all sync across devices automatically.
Can I keep my existing phone numbers?
Yes. We port all your existing numbers to the Callifi UCaaS platform with zero downtime. Your callers won't notice any change. The port takes 3-5 business days.
Is Callifi UCaaS HIPAA compliant?
Yes. Callifi UCaaS is SOC 2 compliant and offers HIPAA-compliant configurations for healthcare organizations. Call recording, fax, and messaging can all be configured to meet healthcare privacy requirements.
How does Callifi UCaaS compare to RingCentral or Zoom?
Feature-wise, Callifi UCaaS offers the same core capabilities โ€” voice, video, messaging, SMS, fax, integrations. The difference is support. RingCentral and Zoom are self-service platforms โ€” you sign up online, configure it yourself, and call an 800 number when something breaks. With Callifi, a local NYC team sets up your system, trains your staff in person, and provides same-day on-site support. You're not a ticket number โ€” you're a client.
How much does Callifi UCaaS cost?
Pricing depends on the number of users and features you need. Contact us at (212) 423-1234 for a custom quote. Most businesses find Callifi UCaaS competitive with or less expensive than RingCentral and Zoom โ€” especially when you factor in the value of local setup and support that the nationals charge extra for (or don't offer at all).
Unified Communications

Voice, video, text, and fax โ€” one platform

Callifi UCaaS brings your business phone system, video conferencing, team messaging, SMS, and fax together in one platform with desktop and mobile apps. Stop juggling five different tools. Manage all your business communication from one place โ€” with local NYC support backing it up.

The Platform

Everything your team uses to communicate โ€” unified

UCaaS isn't just a phone system with extras. It's a single platform that replaces your desk phones, video meetings, team chat, business texting, and fax โ€” all on one login, one app, one bill.

๐Ÿ“ž

Business phone system

HD voice calling, auto-attendant, call routing, ring groups, voicemail to email, call recording, and call queues. Everything from your hosted VoIP phone system โ€” built into the UCaaS platform.

๐ŸŽฅ

Video conferencing

HD video meetings for your team and clients. Screen sharing, recording, virtual backgrounds. No separate Zoom or Teams subscription needed โ€” video is built in.

๐Ÿ’ฌ

Team messaging

Instant messaging between team members โ€” individual and group chats, file sharing, presence indicators. See who's available, who's on a call, and who's away. No separate Slack needed.

๐Ÿ“ฑ

Desktop + mobile apps

One app on your computer and phone that handles calls, video, messaging, and voicemail. Make and receive business calls from your personal phone using your office caller ID โ€” no personal number exposed.

โœ‰๏ธ

Business SMS

Send and receive text messages from your business phone number. Appointment confirmations, follow-ups, and customer communication โ€” all from the same platform. Powered by CalliText.

๐Ÿ“ 

Internet fax

Send and receive faxes from your email or the platform โ€” no fax machine needed. HIPAA compliant. Powered by CalliFax.

๐Ÿ”—

CRM integration

Connect to Salesforce, HubSpot, Zoho, and other CRMs. Click-to-call, screen pops with caller info, and automatic call logging. Your phone system talks to your CRM without manual data entry.

๐Ÿ”’

Security + compliance

End-to-end encryption, SOC 2 compliance, HIPAA-compliant options for healthcare. Your communication data is protected without you thinking about it.

Ready to unify your communications?

Get a demo of Callifi UCaaS โ€” voice, video, messaging, SMS, and fax on one platform with local NYC support.

Get a Demo

Or call (212) 423-1234 ยท get@callifi.com